"Recently, our firm tried one of the first “virtual” labor interest arbitration cases in Wisconsin on behalf of our client, a firefighters’ affiliate of the IAFF. Early on, none of the parties had experience with virtual hearings and approached the process with trepidation. Our experience was excellent. At the outset Kathy Halma reassured us that her firm could provide technical staff to deal with tech issues if they arose. A few did. Her staff addressed them immediately – grace under pressure. Notably, we didn’t have travel fees to pass on our client; nor did the arbitrator. Pandemic or not, the cost to our client decreased. We recommend Halma without qualification."
